FOI request detail

Unstaffed stations

Request ID: FOI-1703-1718
Date published: 11 October 2017

You asked

Can you advise the dates when Wimbledon station from 1st June to 30TH Sept 2017 that there was no staff present while trains were stopping

We answered

TfL Ref: 1703-1718

Thank you for your request received by Transport for London (TfL) on 1 October 2017 asking for information about staffing at Wimbledon Park London Underground station.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.

TfL is committed to staffing all stations while train services are running as part of its customer service offering.  There may be times during the day staff are not visible because they are either on a meal break, travelling between stations or undertaking station inspections.

There were two instances when staff were not present at Wimbledon Park from 1 June to 30 Sept 2017:

  • From 22:30 to 01:20 on 9 August 2017

     

  • From 04:45 to 07:00 on 10 August 2017

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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