FOI request detail

Emails between TFL and MyTaxi

Request ID: FOI-1698-1819
Date published: 24 October 2018

You asked

Please can you supply copies of all email communications between MyTaxi and TFL /TFLPH between 1 sept 2018 and 8 sept 2018 please? Thankyou

We answered

Our Ref:         FOI-1698-1819

Thank you for clarifying your request for correspondence between the Taxi Private Hire (TPH) team and MyTaxi.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please find the requested correspondence attached. Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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