FOI request detail

annual passenger data

Request ID: FOI-1689-2122
Date published: 09 November 2021

You asked

Dear Sir/Madam, I want to enquire about the availability of the latest total passenger figures for Tfl and Rail Stations? We usually acquire this through London Datastore. However, the last update for this dataset was in 2017. Would you be able to provide this information to us for 2021 (or any latest date)? Or provide suggestions as to where we might find this data via TfL.

We answered

TfL Ref:  1689- 2122

Thank you for your request received by Transport for London (TfL) on 1 November 2021 asking for information about our available passenger data.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.

The latest publicly published versions of our datasets are available here:

Within this link are our Annual Station Counts dataset for 2017-2020, which provides station entry/exit data for a typical autumn weekday (Mon-Thurs), Friday, Saturday and Sunday for all stations with TfL-operated services. There is also outputs from 2019’s iteration of our NUMBAT dataset, which provide a variety of demand statistics (e.g. boarding/alighting, station flows, link loads etc) for all TfL-operated rail services.

Additionally, we are in the final stages of validating NUMBAT’s 2020 dataset which will be published onto the same location within the next few weeks.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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