FOI request detail

Freedom of Information request - Lists of all TVMs (Ticket Vending Machines) on your network.

Request ID: FOI-1683-2223
Date published: 01 November 2022

You asked

Dear Transport for London, Could i please have a list of all TVMs at all stations on the following networks: • London Underground • London Overground • Elizabeth Line • Docklands Light Railway The lists should include: • Machine number. • Station it is at. • Machine type and exact make and model. • Whether it is cash and card or card only. Any format is fine such as an Excel spreadsheet or even a chart in a Word document or PDF document or whatever you have is fine.

We answered

TfL Ref: 1683-2223
 
Thank you for your request received by us on 12 October 2022 asking for information about Ticket Vending Machines (TVMs) used on Transport for London’s various rail networks.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for:
 
a list of all TVMs at all stations on the following networks:
 
• London Underground
 
• London Overground
 
• Elizabeth Line
 
• Docklands Light Railway
 
The lists should include:
 
• Machine number.
 
• Station it is at.
 
• Machine type and exact make and model.
 
• Whether it is cash and card or card only.
 
Any format is fine such as an Excel spreadsheet or even a chart in a Word document or PDF document or whatever you have is fine.
 
Please see the attached zip file providing the requested Ticket Vending Machine details covering each of the modes referenced above.
 
Please also note that there are a number of changes taking place within the London Overground network due to a live project currently taking place, hence the asset data provided is correct as of the time of your request but may be subject to change in future.
 
All TVMs on the Dockland Light Railway use the SCAC 4s model manufactured by Worldline, previously known as Shere, whilst London Underground has TVMS by Electra.
 
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
 
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
 
Yours sincerely
 
 
 
Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
  
 

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