FOI request detail

Emails between Helen Chapman and Taxify

Request ID: FOI-1668-1718
Date published: 20 October 2017

You asked

under a freedom of information request can I have all the email correspondence between Taxify and Helen Chapman in the last six months.

We answered

TfL Ref: FOI-1668-1718

Thank you for your request received by Transport for London (TfL) on 27 September 2017 asking for correspondence

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

However, we are not obliged to supply the information requested as it is subject to a statutory exemption to the right of access to information under section 31(2)(c) of the FOI Act as the information is held in accordance with our statutory responsibility for regulating the private hire trade in London. Section 31 applies where disclosure would, or would be likely to prejudice our ability to determine whether regulatory action is necessary under any enactment.

This information is held only for the purposes of our investigations and so we consider that this exemption is engaged. This benefits the public as it enables greater oversight of private hire operators and better scrutiny of services by the regulator. Additionally this exemption is to our benefit because proactive discussion with potential and current operators avoids costly enforcement activity, delayed access to information and increased bureaucracy.

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise that there is a public interest in understanding the scope of regulatory activity, and whether concerns have been sufficiently addressed. However we feel the balance of the public interest supports the exemption in order to enable the effective and timely sharing of information between ourselves and the taxi and private hire trade.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Lee Hill

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

Back to top

Want to make a request?

We'll email you the response within 20 working days.


We'll publish the response online without disclosing any personal information.