FOI request detail

Road User Charging PCNs

Request ID: FOI-1661-2324
Date published: 13 October 2023

You asked

The general law abiding public is being penalised whist those drivers in London that are unregistered or uninsured are not being prosecuted, of which there are significant numbers. I therefore request, that: • can you therefore provide details of the number of penalty charge notices for ULEZ and Congestion charge that have not been pursued as owners cannot be found, vehicles not registered or false numbers and vehicle cloning by year since the introduction of the schemes to present day. These vehicles are also statistically more likely to be involved in collisions and may well be more polluting. • the corresponding numbers of PCNs that have been dropped due to vehicles not being registered, false number plates, or owners not being found per year.

We answered

Our Ref:         FOI-1661-2324

Thank you for your request received on 21 August 2023 asking for information about road user charging penalty charge notices (PCNs).

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm that we hold some of the information you require. You asked:

The general law abiding public is being penalised whist those drivers in London that are unregistered or uninsured are not being prosecuted, of which there are significant numbers. I therefore request, that:
•           can you therefore provide details of the number of penalty charge notices for ULEZ and Congestion charge that have not been pursued as owners cannot be found, vehicles not registered or false numbers and vehicle cloning by year since the introduction of the schemes to present day. These vehicles are also statistically more likely to be involved in collisions and may well be more polluting.
•           the corresponding numbers of PCNs that have been dropped due to vehicles not being registered, false number plates, or owners not being found per year.

The Ultra Low Emission Zone (ULEZ) was launched on 5 April 2019 to cover the same area as the Congestion Charging scheme. On 25 October 2021 the zone was extended up to, but not including the North and South Circular roads. This represented an 18 times increase in the size of the zone which accounts for the increasing figures in 2022 and 2023.
 
In accordance with the regulations governing the Congestion Charge and ULEZ PCNs are issued to the registered keeper of a vehicle as held by the DVLA. It is a legal requirement of any vehicle owner to register their vehicle with the DVLA and ensure details are up to date.
 
If a vehicle has incurred a Congestion Charging or ULEZ penalty we contact the DVLA to obtain the keeper details. If they do not hold any keeper details for the contravening vehicle a penalty cannot be issued.
 
The table below details the number of penalty charges generated where we have been unable to issue a notice due to the DVLA not holding any keeper details for UK and non-UK registered vehicles. Please note that the figures relate to the number of penalties charges generated. The number of vehicles will be less as many vehicles will have incurred more than one PCN.
 
Contravention YearCongestion Charge  PCNs Not IssuedULEZ PCNs Not Issued
2019109,829146,659
2020143,728107,642
2021179,075183,466
2022136,781487,925
2023*114,274417,080
*Up to 29 August 2023
 
When the DVLA do provide us with registered keeper details we also obtain details of the make and model of the vehicle.
 
Prior to issuing a penalty we verify that the vehicle details provided by the DVLA match the image of the vehicle which we have. Where there is a match a PCN is issued. If the vehicle description provided by the DVLA doesn’t match the image of the vehicle which we have, a PCN will not be issued.
 
On receipt of a penalty a motorist has a statutory right to challenge the penalty by submitting a representation to us. If a motorist contacts us stating that the penalty has been issued due to the vehicle being cloned, we ask for evidence to support this. On receipt, and verification of, satisfactory evidence the representation will be accepted and the PCN cancelled.
 
The table below details; the number of representations accepted on the grounds that evidence has been provided to confirm the vehicle has been cloned.
 
Please note that the figures relate to the number of penalties which have had representations accepted. The number of vehicles will be less as many vehicles will have incurred more than one PCN.
 
Contravention YearCongestion ChargeULEZ
20192,3141,639
20202,6201,298
20213,2262,779
20222,03712,762
2023*1,0826,064
*Up to 29 August 2023

While we work with the DVLA to identify unregistered vehicles, overall responsibility for the enforcement of unregistered vehicles remains with the DVLA who have their own dedicated enforcement team to investigate such instances.
 
If this is not the information you are looking for please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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