Please declare the following under the Freedom of information act thank you very much. 1. Please declare the number of Dial a ride requests trips on a yearly basis from 2004/05 to 2011/12. 2. Please declare the Dial a ride total dead mileage on a yearly basis from 2004/05 to 2017/18.

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Our ref: FOI-1605-1819/GH

Thank you for your request received by Transport for London (TfL) on 13 September 2018 asking for information about Dial-A-Ride.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold most of the information you require. Please see the tables below:

Dial-a-Ride annual total trip requests 2004/05 to 2011/12

	Total trip requests
2004/05	1,502,743
2005/06	1,469,532
2006/07	1,427,604
2007/08	1,405,312
2008/09	1,497,575
2009/10	1,583,531
2010/11	1,713,934
2011/12	1,779,210

Dial-a-Ride annual dead mileage 2012/13 to 2017/18

Year	Dead mileage	dead mileage as % of overall mileage
2012/13	730,582	19.0%
2013/14	765,708	19.3%
2014/15	770,454	19.4%
2015/16	782,339	19.4%
2016/17	726,031	19.0%
2017/18	622,946	18.6%

Dial-a-Ride operating depots are generally located on industrial estates as their operating hours preclude their location in residential areas. As a result there is always an amount of dead mileage incurred by vehicles at the start and finish of every run.

Dial-a-Ride dead mileage figures are provided for the past six years only as figures for earlier years are no longer available.

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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