FOI request detail

Bank to Cannon Street (Underground) Out-of-Station Interchange

Request ID: FOI-1599-1819
Date published: 19 September 2018

You asked

1. Within the last four weeks, how many passengers touched out at Bank Station and touched in to Cannon Street (Underground) station within 20 minutes (and vice versa)? 2. Given the near-completion of the new Walbrook entrance at Bank station, are there plans to add an Out-of-Station Interchange between Bank and Cannon Street (LU)? If so, will this OSI only apply for Walbrook's gatelines? If there is no OSI planned, under what circumstances will TfL consider adding one?

We answered

TfL Ref: 1599-1819

Thank you for your request received by Transport for London (TfL) on 12 September 2018 asking for information about the Cannon Street (Underground) Out-of-Station Interchange.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.  You asked:

1. Within the last four weeks, how many passengers touched out at Bank Station and touched in to Cannon Street (Underground) station within 20 minutes (and vice versa)?

Over the four weeks from Sunday 19th August 2018 to Saturday 15th September 2018 there were 1660 transfers between Bank/Monument Station and Cannon Street LU station taking less than 20 minutes and 2570 transfers in the opposite direction. Please note this includes all transfers, not just those where pay as you go was used.

2. Given the near-completion of the new Walbrook entrance at Bank station, are there plans to add an Out-of-Station Interchange between Bank and Cannon Street (LU)? If so, will this OSI only apply for Walbrook's gatelines? If there is no OSI planned, under what circumstances will TfL consider adding one?

Yes. Upon completion of the new Walbrook entrance, customers  will be able to interchange out of station between all gates at Bank Station and the London Underground entrance at Cannon Street. This out-of-station interchange will be in place when the entrance opens at the end of the year.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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