Request ID: FOI-1592-2223 Date published: 20 October 2022
You asked
Please can you tell me:
1. The number of reported lost items of jewellery on TFL’s network broken down by year (2018, 2019, 2020, 2021 and 2022) and by the mode of transport it was found (underground, overground, bus, and boat).
2. The number of lost item claims received between the years 2018-2022.
3. The number of incidents where a lost piece of jewellery has been retrieved and collected by the owner in the years between 2018-2022.
We answered
Our Ref: FOI-1592-2223
Thank you for your request received on 5 October 2022 asking for information about lost property items found on our network.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require. You asked for:
1. The number of reported lost items of jewellery on TFL’s network broken down by year (2018, 2019, 2020, 2021 and 2022) and by the mode of transport it was found (underground, overground, bus, and boat). 3. The number of incidents where a lost piece of jewellery has been retrieved and collected by the owner in the years between 2018-2022.
The information you have requested is recorded by financial year and is published on our website:
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
The published information is for 2018/19 to 2020/21. Please find the information for earlier years attached.
We are not obliged to supply the information you have requested for 2021/22 as it is subject to a statutory exemption to the right of access to information, under Section 22 of the Act.
In this instance the exemption has been applied as the information you have requested is intended for future publication. We expect it to be published before the end of the calendar year and will be available at the link above.
This exemption is subject to a public interest test, which requires us to assess whether the public interest in applying the exemption outweighs the public interest in disclosure. In this instance, it is considered that the public interest favours the publication of this information, in context and according to the pre-determined schedule, rather than in response to your request, to ensure the information is provided accurately and in an accessible manner.
2. The number of lost item claims received between the years 2018-2022. We’re looking for the number of all enquiries made, regardless of whether they were matched with an item or not.
Please find the requested information in the table below:
Enquiries Made
2017-2018
2018-2019
2019-2020
2020-2021
2021-2022
Bags
31,112
37,398
35,632
10,781
27,714
Books, Documents and Cards
11,717
13,673
14,895
4,218
9,189
Clothing
18,189
18,027
16,163
3,628
10,193
Eyewear
5,497
6,183
5,403
2,395
4,738
Jewellery
3,897
4,145
4,076
837
3,049
Keys
7,260
8,185
7,836
2,559
6,013
Miscellaneous
32,734
37,811
36,683
10,743
30,175
Telephones
18,403
20,770
21,516
6,397
13,642
Umbrellas
2,420
2,156
3,122
765
1,653
Values
24,851
28,250
27,992
7,466
17,722
Total
156,080
176,598
173,318
49,789
124,088
If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob Senior FOI Case Officer FOI Case Management Team General Counsel Transport for London
