Could you please tell me if there has been any, new intake, training programs for CSA2 grade since June 2016 and how many new staff have been trained since then. Also in particular training programs for Night Tube

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TfL Ref: FOI 1585-1718

Thank you for your email received on 11 September 2018 asking for information regarding Customer Service Assistant 2 (CSA2) Training.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm that we hold the information you require. You asked:

Could you please tell me if there has been any, new intake,  training programs for CSA2  grade since June 2016 and how many new staff have been trained since then. Also in particular training programs for Night Tube.

Since June 2016, we have run 76 courses CSA 2 training courses with a total of 904 trainees. There are no CSA2 Night Tube staff.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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