Please can you give me a breakdown, by month, for the last 5 years, of noise complaints for the District and Circle line between High Street Kensington and Notting Hill stations. If possible please can you give the location as accurately as possible of these noise complaints. Also please provide any further information you may have on noise readings for the District and Circle line between High Street Kensington and Notting Hill. I would like you to source this information from both of your databases (the Customer Service version and the engineering version).

---

TfL Ref: FOI-1581-2021

Thank you for your request received by us on 8 November 2020 asking for information about noise complaints.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked:

Please can you give me a breakdown, by month, for the last 5 years, of noise complaints for the District and Circle line between High Street Kensington and Notting Hill stations. If possible please can you give the location as accurately as possible of these noise complaints. Also please provide any further information you may have on noise readings for the District and Circle line between High Street Kensington and Notting Hill. I would like you to source this information from both of your databases (the Customer Service version and the engineering version).

There have been three complaints in the last 5 years between High Street Kensington (HSK) and Notting Hill Gate (NHG) stations. Please see the details below;

Station to Station	Post Code	Date	Qty
NHG to HSK	W8 7	Nov 2018	1
	W8 4	May 2016	1
	W8 7	Sep 2017	1

Furthermore, you asked for “any further information you may have on noise readings for the District and Circle line between High Street Kensington and Notting Hill”. In order to respond to this part of your request, we need you to specify the information you require so that we can identify and locate it. In this instance, we cannot be expected to make the decision as to what information will be of relevance to you and what will not.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

Back to top

---