Request ID: FOI-1556-2223 Date published: 12 October 2022
You asked
I would like to issue a request for information regarding your organisation’s Facilities Management services
Please can you confirm:
• Whether Facilities Management Services are currently outsourced, either in whole or in part?
• If outsourced, are Facilities Management services (comprising Hard Services, Cleaning, Security, Reception, Catering, Other Soft FM Services) delivered under an integrated or bundled model, or are separate service line contracts in place?
• Current approximate annual spend on outsourced Facilities Management services across the estate (comprising Hard Services, Cleaning, Security, Reception, Catering, Other Soft FM Services)? Please can you provide separate costs per service, where these are under separate, discrete contracts?
• Please can you advise which suppliers your organisation currently engages for the delivery of Facilities Management Services (comprising Hard Services, Cleaning, Security, Reception, Catering, Other Soft FM Services)?
• Please can you advise when the Facilities Management contracts are due to expire?
• Please can you advise when the Facilities Management contracts are likely to be re-tendered?
If this is outside the scope of the FOIA, or if the time required to answer the full request exceeds the limit specified, please answer what you can and advise and assist on the best way to uncover the remaining information
We answered
TfL Ref: 1556-2223 Thank you for your request received by us on 27 September 2022 asking for information about Transport for London’s (TfL) Facilities Management services.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked:
Whether Facilities Management Services are currently outsourced, either in whole or in part?
If outsourced, are Facilities Management services (comprising Hard Services, Cleaning, Security, Reception, Catering, Other Soft FM Services) delivered under an integrated or bundled model, or are separate service line contracts in place?
Current approximate annual spend on outsourced Facilities Management services across the estate (comprising Hard Services, Cleaning, Security, Reception, Catering, Other Soft FM Services)? Please can you provide separate costs per service, where these are under separate, discrete contracts?
Please can you advise which suppliers your organisation currently engages for the delivery of Facilities Management Services (comprising Hard Services, Cleaning, Security, Reception, Catering, Other Soft FM Services)?
Please can you advise when the Facilities Management contracts are due to expire?
·Please can you advise when the Facilities Management contracts are likely to be re-tendered?
We can advise that the majority of these services are outsourced. Please see the following table for further details: Key: M&E - Mechanical and Electrical LU – London Underground TFM – Technical Facilities Management HO – Head Office We can further advise that some power, electrical, lighting and pumps maintenance are insourced, in addition to waste collection located in Travelcard zones One and Two in the capital. The tender/sourcing activity will commence a minimum of 12 months prior to the end of the current contract. If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me. Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. Yours sincerely Jasmine Howard FOI Case Officer FOI Case Management Team General Counsel Transport for London
