trains stuck between stations
Request ID: FOI-1547-1819
Date published: 03 October 2018
You asked
Can you please let me know how many incidents occured over the past 12 months (since August 2017) of london underground and overground trains stuck between stations due to delays or other events along the line. I would like to know how frequently delays happen when passengers are between stations and not able to leave the train? Also, what are the average, median and longest durations for these delays when they did happen? E.g. less or longer than 5 minutes? What was the longest delay. I would be grateful if this information is broken down per each line please. Thanks
We answered
TfL Ref: 1547-1819
Thank you for your email received by us on 9 September 2018 asking for information about London Underground and London Overground services.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. You asked for:
how many incidents occured over the past 12 months (since August 2017) of london underground and overground trains stuck between stations due to delays or other events along the line. I would like to know how frequently delays happen when passengers are between stations and not able to leave the train? Also, what are the average, median and longest durations for these delays when they did happen? E.g. less or longer than 5 minutes? What was the longest delay. I would be grateful if this information is broken down per each line please
We do not hold this data in the requested format as the exact locations of every London Underground and Overground train affected by a delay are not recorded in the manner described in your request.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Jasmine Howard
FOI Case Officer
Information Governance
Transport For London
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