FOI request detail

H28 bus route

Request ID: FOI-1529-2223
Date published: 12 October 2022

You asked

We would be Interested to find out If route H28 is making any money as bus is driven empty most of the times.

We answered

TfL Ref: FOI-1529-2223

Thank you for your request received by Transport for London (TfL) on 26 September 2022, asking for information about H28 bus route.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. Specifically you asked:

We would be Interested to find out If route H28 is making any money as bus is driven empty most of the times.

Whilst there are low numbers in some areas, the H28 is otherwise a well used route, specifically at locations such as Hounslow High Street at different times of the day.

You asked whether TfL makes money from the route. The primary objective of the TfL network is to provide a public service. Like many other routes, the H28 still requires subsidy – so the answer is a “no”.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.


Yours sincerely

Eva Hextall
FOI Case Management Team
General Counsel
Transport for London

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