FOI request detail

3rd Party Hosting

Request ID: FOI-1521-1819
Date published: 18 September 2018

You asked

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers. The type of contract I wish to see is below: 1. Dedicated hosting- Managed environment 2. Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre. 3. Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resource from extensive underlying networks of physical web servers. Not all of these will be applicable to the organisation. For the different types of hosting services, can you provide me with the following information: 1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other? 2. Who is the supplier of the contract? If possible can you also provide me with the name of vendor, if applicable? 3. What is the annual contract value for each contract? 4. What type of cloud environment? Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate. Public Cloud - where cloud services are provided in a virtualised environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet. Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation. 5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract. 6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract. 7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract. 8. What is the contract period in years? Please include whether the agreement has any extension periods? 9. What services are provided under the contract? Please do not put hosting, information such as web hosting, file storage, hosted application. The more information the better, 10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number.

We answered

Our ref: FOI-1521-1819/GH

Thank you for your request received by Transport for London (TfL) on 5 September 2018 asking for information about hosting contract(s).

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

TfL has a Hybrid hosting environment with Dedicated, Co-Location, Cloud Hosting, Private Cloud and Public Cloud. Contract details below:

Type of Hosting

Supplier

Award Date

Expiry Date

Term

Annual Spend (approx.)

Review Date

Services

Private Cloud

Rackspace

23/03/2017

23/02/2019

2 years

£ 550,000

On going

Managed Hosting

Dedicated

Digital Realty

04/09/2009

31/07/2019

10 years

£ 7,500,000

On going

Rental of Data Centre Space

Dedicated

Global Switch

06/03/2016

05/03/2021

5 years

£ 300,000

March/2019

Rental of Data Centre Space

Dedicated

Global Switch

06/03/2016

05/03/2021

5 years

£ 500,000

March/2019

Rental of Data Centre Space

Dedicated

Global Switch

15/3/1013

15/03/2019

6 years

£ 200,000

On going

Rental of Data Centre Space

Co-Location

Equinix

25/06/2012

25/06/2022

10 years

£ 1,800,000

Jan/2019

Rental of Data Centre Space

Public Cloud

Computacenter (AWS)

30/03/2018

29/03/2021

3 years

£ 1,000,000

Mar/2020

IaaS, PaaS

Public Cloud

Bytes (Microsoft)

30/11/2016

30/11/2019

3 years

£1,000,000

On going

IaaS, PaaS

The hosting contracts are managed by TfL Commercial Technology and Data. Any enquiries can be sent to [email protected]

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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