1) Details of your Maintenance regime for the Trees, hedges and any other vegetation your are responsible for Gwillim Close Sidcup DA15; Tyrrell Avenue Sidcup DA16; Park Mead Sidcup DA15; Days Lane Sidcup DA15; Shorne Close Sidcup DA15; The Oval Sidcup DA15, East Rochester Way Sidcup DA15 and Leechcroft Avenue Sidcup DA15. 2) Records of all Maintenance records for the Trees, hedges and any other vegetation your are responsible for Gwillim Close Sidcup DA15; Tyrrell Avenue Sidcup DA16; Park Mead Sidcup DA15; Days Lane Sidcup DA15; Shorne Close Sidcup DA15; The Oval Sidcup DA15, East Rochester Way Sidcup DA15 and Leechcroft Avenue Sidcup DA15 from 2014 to present; 3) Records of all Complaint records for the Trees, hedges and any other vegetation your are responsible for Gwillim Close Sidcup DA15; Tyrrell Avenue Sidcup DA16; Park Mead Sidcup DA15; Days Lane Sidcup DA15; Shorne Close Sidcup DA15; The Oval Sidcup DA15, East Rochester Way Sidcup DA15 and Leechcroft Avenue Sidcup DA15 from 2014 to present.

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Our Ref:         FOI-1519-2021

Thank you for your request asking for information about Gwillim Close.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold some of the information you require.

We have provided the information for the trees, hedges, and other vegetation that we are responsible for in the areas listed. To note only East Rochester Road is on the Transport for London Road Network, although we are responsible for some of this where it adjoins the other roads.

You asked for:

1. Details of your Maintenance regime for the Trees, hedges and any other vegetation your are responsible for Gwillim Close Sidcup DA15; Tyrrell Avenue Sidcup DA16; Park Mead Sidcup DA15; Days Lane Sidcup DA15; Shorne Close Sidcup DA15; The Oval Sidcup DA15, East Rochester Way Sidcup DA15 and Leechcroft Avenue Sidcup DA15

This area of trees, hedges, and vegetation is classified as a woodland area. This means that we carry out surveys once a year and any maintenance work that is identified during these is then actioned. We would also action any maintenance work that was notified to us either via a customer complaint, the local borough or other stakeholders. We would also action any defects that were noted from the highway inspections or network drives that occur on the A2 East Rochester Way more regularly.

2. Records of all Maintenance records for the Trees, hedges and any other vegetation your are responsible for Gwillim Close Sidcup DA15; Tyrrell Avenue Sidcup DA16; Park Mead Sidcup DA15; Days Lane Sidcup DA15; Shorne Close Sidcup DA15; The Oval Sidcup DA15, East Rochester Way Sidcup DA15 and Leechcroft Avenue Sidcup DA15 from 2014 to present;

Please find attached our records of maintenance observations from April 2014. A risk based approach is taken to determine which works are instructed and which works are monitored through highway inspections. The spreadsheet is a technical report, further explanations can be provided if required.

In addition to the works instructed on the attached spreadsheets there were also further works carried out as below:

• February 2020 – Ref S7-HTO/531 – TfL felled the trees and stumps following the subsidence complaint from a member of the public
• June 2019 – Ref S7_HTO/131 - 38 Gwillim Close - Cut back overhanging branches back of the private Garden
• April 2019 – Ref S6_HR/3722 – TfL felled a tree at the back of a private property in Gwillim Close (defect noted as part of the tree survey)
• October 2017 – Ref S5_HTO/266 – A2 Park Mead (Local lane) – Cut back Foliage that was overgrown to the kerb line

Plus we have one further outstanding works order that is currently in progress awaiting a work scheduled date.

• November 2020 – Ref S8_HR/2743 which was to fell three x dead tree’s (defect noted as part of the tree survey)

3. Records of all Complaint records for the Trees, hedges and any other vegetation your are responsible for Gwillim Close Sidcup DA15; Tyrrell Avenue Sidcup DA16; Park Mead Sidcup DA15; Days Lane Sidcup DA15; Shorne Close Sidcup DA15; The Oval Sidcup DA15, East Rochester Way Sidcup DA15 and Leechcroft Avenue Sidcup DA15 from 2014 to present.

Please find attached the details of all tree defect reports made on our streetcare tool between 09 Dec 2019 (when the service was launched) to 04 November 2020. The report attached shows all reports for the borough of Bexley during that time. All this information is available on the streetcare website: www.streetcare.tfl.gov.uk.

In addition to these we already received six queries from other sources between July 2018 (when Asset Operations was formed) and 04 November 2020.

Of these two were concerning trees, hedges, and other vegetation.

1 – Received July 2019 - (Case Ref: GL2374) Shrub cutting and maintenance: footpath along A2 East Rochester Way westbound from Westwood Lane to Wincrofts Drive, SE9
2 – Received August 2020 - (Case Ref: ZA22641) Condition of planted area at the end of Chester Road

Please see further information below on the number of times our Customer Services team have been contacted/received complaints regarding vegetation issues at these locations. Please note that we only hold this information back to April 2017.

  Contacts by Location Complaints by Location
Gwillim Close Sidcup DA15 23 3
Tyrrell Avenue Sidcup DA16 22 4
Park Mead Sidcup DA15 13 4
Days Lane Sidcup DA15 0 0
Shorne Close Sidcup DA15 0 0
The Oval Sidcup DA15 0 0
East Rochester Way Sidcup DA15 45 26
Leechcroft Avenue Sidcup DA15  1 1
  104 38

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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