Follow on from FOI- 2714-1718 I want to submit a freedom of information request for the following information relating to telephony and networks services. Also the previous didn't state the number of WAN sites covered by each WAN contract. If there is more than one supplier for each of the contracts below, please can you provide me with the contract data for each of the supplier including, spend, contract dates, type of lines and number of sites. Contract 3 11. Fixed Broadband Provider- Please can you provide me with the name of the supplier for the contract. 12. Fixed Broadband Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers 13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable. Contract 4 14. WAN Provider- please provide me with the supplier for each contract if there is no information available please can you provide further insight into why? 15. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please provide me with the renewal date for each supplier. 16. Contract Description: Please can you provide me with a brief description of each contract. 17. The number of sites: Please state the number of sites the WAN covers for each contract. Approx. will do. 18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable. 19 . If the above WAN contract is not in relation to N3/HSCN can you please provide me with details on when the Trust is planning to migrate to the HSCN contract. 20. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above. If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.

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Our ref: FOI-1506-1819/GH

Thank you for your request received by Transport for London (TfL) on 4 September 2018 asking for information about broadband and WAN providers.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

Transport for London procures its network services through a small number of large outsourced contracts.  Our principle suppliers are Capita, Interoute and Level3, however we are in the process of consolidating these services onto our most recent contract, with Capita.  The Capita contract is a 5 year agreement with options to extend for up to a further 5 years (to 2028)

Fixed broadband services are a component of the managed services that we purchase, so it is not possible to provide the data in the way that you are requesting it. 

In terms of number of sites, we have approximately 8,000 sites covered by the outsourced contracts mentioned above, at a cost of circa £18m per annum.  Connectivity to these sites is delivered through a variety of technologies (the supplier’s choice, based on the outcomes specified in our contract) including DSL, fibre-based MPLS services and FTTC. 

We are not an NHS trust and as such do not use N3 or HSCN.

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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