TfL Ref: 1505-2021

Thank you for your email received by us on 29 October 2020 asking for statistical information about the number of journeys made on public transport using contactless cards in comparison to Oyster cards and season tickets.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require. You asked for:

contactless EMV adoption in London public transport eg number of rides over time per contactless EMV vs Season Tickets vs Oyster PAYG vs Paper tickets, both no of journeys and if possible, monetary figures.
The information you asked for regarding Europay, Mastercard and Visa (EMV) payments versus Oyster pay as you go (PAYG) and the above ticket types is available on the TfL and GLA websites using the following links for various ticketing reports:

https://tfl.gov.uk/corporate/publications-and-reports/contactless-payment - Analysis of contactless pay as you go journeys, trends of contactless payment card usage, daily breakdowns of contactless payment card usage and incomplete contactless pay as you go journeys.

https://tfl.gov.uk/corporate/publications-and-reports/oyster-card - Oyster pay as you go journeys, photocard schemes and daily breakdown of Oyster card usage.

https://www.london.gov.uk/sites/default/files/md2537_appendices_a-d.pdf – Statistics covering capped, daily and Travelcard season ticket prices and revenue for 2019 and 2020 can be viewed in this GLA report.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London