FOI request detail

Closures at Clapham South

Request ID: FOI-1477-2425
Date published: 16 August 2024

You asked
I would like to request the following: 1. Data on the frequency of Clapham South station’s closure over the last 24 months — dates it was closed, at what times, and the reason guiding this. 2. Communications made internally in which resolving the station’s repeated closure has been discussed, over the same period.

We answered

Our ref: FOI-1477-2425/GH

Thank you for your request received by Transport for London (TfL) on 6 August 2024 asking for information about closures of Clapham South station.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

1. Data on the frequency of Clapham South station’s closure over the last 24 months — dates it was closed, at what times, and the reason guiding this.
Please see below a list of Clapham South station closures that we have recorded in the last two years.
 
DateTimeDayLocationDuration (min)Reason
20/10/202205:27THUCLAPHAM SOUTH3Stations staff unavailable
23/02/202305:26THUCLAPHAM SOUTH6Stations staff unavailable
30/08/202322:33WEDCLAPHAM SOUTH157Stations staff unavailable
31/08/202305:26THUCLAPHAM SOUTH69Stations staff unavailable
04/09/202305:10MONCLAPHAM SOUTH228Stations staff unavailable
04/09/202322:36MONCLAPHAM SOUTH154Stations staff unavailable
05/09/202305:10TUECLAPHAM SOUTH101Stations staff unavailable
17/09/202319:14SUNCLAPHAM SOUTH249Stations staff unavailable
18/09/202305:26MONCLAPHAM SOUTH517Stations staff unavailable
27/09/202315:43WEDCLAPHAM SOUTH3Customer criminal behaviour
22/10/202306:33SUNCLAPHAM SOUTH250Stations staff unavailable
08/11/202322:00WEDCLAPHAM SOUTH175Stations staff unavailable
09/11/202322:00THUCLAPHAM SOUTH175Stations staff unavailable
20/11/202306:26MONCLAPHAM SOUTH285Stations staff unavailable
01/01/202422:30MONCLAPHAM SOUTH154Stations staff unavailable
02/01/202405:26TUECLAPHAM SOUTH88Stations staff unavailable
15/01/202406:31MONCLAPHAM SOUTH313Stations staff unavailable
01/02/202422:08THUCLAPHAM SOUTH166Stations staff unavailable
04/02/202406:47SUNCLAPHAM SOUTH842Stations staff unavailable
13/02/202422:31TUECLAPHAM SOUTH144Stations staff unavailable
14/02/202405:25WEDCLAPHAM SOUTH78Stations staff unavailable
14/02/202422:25WEDCLAPHAM SOUTH150Stations staff unavailable
15/02/202405:25THUCLAPHAM SOUTH76Stations staff unavailable
10/03/202409:09SUNCLAPHAM SOUTH42Stations staff unavailable
10/03/202414:03SUNCLAPHAM SOUTH598Stations staff unavailable
31/03/202422:00SUNCLAPHAM SOUTH115Stations staff unavailable
01/04/202405:26MONCLAPHAM SOUTH90Stations staff unavailable
12/04/202405:26FRICLAPHAM SOUTH35Stations staff unavailable
10/05/202407:05FRICLAPHAM SOUTH249Stations staff unavailable
27/07/202400:55SATCLAPHAM SOUTH342Stations staff unavailable

2. Communications made internally in which resolving the station’s repeated closure has been discussed, over the same period.
To attempt to answer this question we carried out an email search, for emails involving key members of staff, over the last two years. However, we were only able to use the broad keywords ‘Clapham South’ and ‘closure/closed’. This email search identified over 10,000 ‘hits’. Each ‘hit’ is a single email, although that email will often consist of a chain of emails containing the search term at least once.

Whilst many of these are likely to be duplicates, each of these hits would need to be manually reviewed to see if they were in fact relevant to your request and then extract and compile those that are relevant. This would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.

Whilst we are therefore unable to provide you with any relevant communications, we can advise that we understand closures are an inconvenience to customers and are working to address them as a priority. Focus has been to fill key vacancies on the station and neighbouring stations to bolster resilience and prevent stations.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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