FOI request detail

Re applying for a sixty plus Oyster card

Request ID: FOI-1475-2324
Date published: 23 August 2023

You asked

Dear TFL, please could you provide me with the exact figure of sixty plus oyster card re applications due to failure to provide proof of London residency, for the last financial year.

We answered

TfL Ref: FOI-1475-2324

Thank you for your request which we received on 5 August 2023.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked:

Please could you provide me with the exact figure of sixty plus oyster card re applications due to failure to provide proof of London residency, for the last financial year.

A total of 4,708 cardholders reapplied for a 60+ Oyster photocard after not completing the annual address check process in financial year 22/23.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall
FOI Case Management Team
General Counsel
Transport for London

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