Road damage compensation to vehicles caused by poor road conditions (e.g. potholes)
Request ID: FOI-1475-2122 Date published: 22 October 2021
You asked
Good afternoon,
I am writing to you under the Freedom of Information Act 2000 to request the following information.
I am after information relating to Transport for London and road damage compensation. Under Government guidelines, motorists and road users can claim compensation from local authorities and road network authorities for vehicle damage caused by poor road conditions such as potholes.
In particular, are you able to provide me with:
1) The number of compensation claims made to Transport for London for vehicle damage caused by poor road conditions (e.g. potholes)
Could you please provide answers to Question 1) for the following calendar years
2018
2019
2020
2021 – up to the latest month available
2) The number of compensation claims made to Transport for London for vehicle damage caused by poor road conditions (e.g. potholes) where compensation was paid out
Could you please provide answers to Question 2) for the following calendar years
2018
2019
2020
2021 – up to the latest month available
3) The total amount paid in compensation for vehicle damage caused by poor road conditions (e.g. potholes).
Could you please provide answers to Question 3) for the following calendar years
2018
2019
2020
2021 – up to the latest month available
If your database works under a Fiscal Year calendar, please provide figures to the corresponding fiscal years
If my request is not clear or too broad, could you please contact me, and I will be happy to discuss.
We answered
Our ref: FOI-1475-2122/GH
Thank you for your request received by Transport for London (TfL) on 12 October 2021 asking for information about road damage compensation.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.
1) The number of compensation claims made to Transport for London for vehicle damage caused by poor road conditions (e.g. potholes)
SETUP YEAR
Claims
2018
294
2019
166
2020
295
2021
192
up to 30 Sept 2021
Total
947
2) The number of compensation claims made to Transport for London for vehicle damage caused by poor road conditions (e.g. potholes) where compensation was paid out
SETUP YEAR
Claims
2018
19
2019
8
2020
6
2021
1
up to 30 Sept 2021
Total
34
3) The total amount paid in compensation for vehicle damage caused by poor road conditions (e.g. potholes).
SETUP YEAR
Claims
Sum of Paid Damages
2018
19
£ 6,644.79
2019
8
£ 3,554.82
2020
6
£ 3,475.64
2021
1
£ 880.11
Total
34
£ 14,555.36
It is worth noting that we employ the services of a number of highway contractors to maintain our road network - if a claim is investigated and found to be a result of the failings under contract by the highway contractor firm, the claim is passed to the contractor to handle. We do not hold information on the outcome of any such claims, and these are therefore not included in the tables above.
If this is not the information you are looking for please do not hesitate to contact me.
If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.
Yours sincerely
Graham Hurt FOI Case Officer FOI Case Management Team General Counsel Transport for London
