TfL Ref: 1467-2021

Thank you for your request received by us on 29 October 2020 asking for information about changes to bus services in the Chiswick High Road area.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for the following:

Following the removal of the Bus Lanes and the introduction of other restrictions on the free flow of traffic along Chiswick High Road, what changes has TFL made/does TFL plan to make to the timetables of buses on routes 237, 267, 272, 391, 440, E3 and H91 to take account of the resulting increased journey times on these routes?

I can advise that mitigation has been approved for the following bus routes in the Cycle Superhighways 9 location of Chiswick High Road:

• Route 237: Curtail the route at Hounslow, Bell Corner, if delays become unmanageable (not introduced).

• Route 267: 0.5* mins widening on all days introduced on 26 September to 7 November.

• Routes 272, 440, E3 and H91: 0.5* mins widening on all days; introduced 10 October to 19 December.

• Route 391: No mitigation has been introduced.

(*0.5 mins widening means that half a minute is added to the bus schedule)

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Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London