Request ID: FOI-1463-2223 Date published: 05 October 2022
You asked
I have the following FOI request
“Can you now provide access to or copies of any guidance, policy statements, best practice or law governing the interplay between the statement that the “penalty charge will be placed on hold while this (the request for video evidence) is being processed” and the need to file a challenge within 28 days of the date of the PCN.”
We answered
TfL Ref: 1463-2223
Thank you for your email received by us on 14 September 2022 asking for information about Penalty Charge Notices (PCNs).
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm that we hold the information you require. You asked:
Can you now provide access to or copies of any guidance, policy statements, best practice or law governing the interplay between the statement that the “penalty charge will be placed on hold while this (the request for video evidence) is being processed” and the need to file a challenge within 28 days of the date of the PCN
(2) The enforcement authority may disregard any representations which it receives after the end of the period of 28 days beginning with the date on which the relevant enforcement notice is served
On receipt of the PCN, the registered keeper of the vehicle may request a copy of the video evidence of the contravention. Please be aware that there is no legal requirement for Transport for London to suspend enforcement of a Penalty when a copy of the video evidence is requested, however, we do this to ensure that recipients of a PCN are able to review the evidence prior to deciding whether they wish to make a representation. The penalty is put on hold for a period of 14 days from the issue of the video evidence.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard FOI Case Officer FOI Case Management Team General Counsel Transport for London