FOI request detail

Second consultation on the rerouting of the 440 bus route

Request ID: FOI-1441-1819
Date published: 07 September 2018

You asked

I write to you on behalf of Central Acton Neighbourhood Forum (CANF), Creffield Area Residents Association (CARA) and Ealing Matters. Andrew Hatch, TFL Community Partnerships Specialist, Public Affairs & External Relations kindly emailed the information below showing where the second consultation for the 440 bus consultation was advertised. We require further details as it appears a significant part of the route was missed out. • posters at bus stops along both routes in the Chiswick area (see attached) • emails to over 27,000 registered Oyster card users who regularly use either route • emails to local stakeholders – including council leaders (both Hounslow and Hammersmith Councils), ward councillors, other local politicians, community and disability groups (such as Age UK Hounslow, Hounslow Pensioners’ Forum and Disability Network Hounslow), schools, hospitals, doctors surgeries, and major local employers (such as Enjoy Work Chiswick Business Park and Sainsbury’s) alerting them to the consultation and asking for support to share the information with their networks and contacts. Under the Freedom of Information Act please could you provide a breakdown of this information: 1. Identification of bus stops where posters were erected from Bollo Lane, Chiswick Park Underground Station to Stonebridge Park Station. 2. Postcodes to 4 digits e.g. W3 9, NW 10 of email distribution for 440 users. 3. List of actual local stakeholders to whom emails sent - – including council leaders, ward councillors, other local politicians, community and disability groups, schools, hospitals, doctors surgeries, and major local employers alerting them to the consultation and asking for support to share the information with their networks and contacts

We answered

Our ref: FOI-1441-1819/GH

Thank you for your request received by Transport for London (TfL) on 27 August 2018 asking for information about the second consultation for the 440 bus.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

  1. Identification of bus stops where posters were erected from Bollo Lane, Chiswick Park Underground Station to Stonebridge Park Station.

     

     

    Please see the list of stops in the attached spreadsheet.

     

     

  2. Postcodes to 4 digits e.g. W3 9, NW 10 of email distribution for 440 users.

We do not hold this information. For bus consultations, the Customer Information team will email registered Oyster card users whose travel patterns showed they used the bus routes concerned, rather than use a recipient list based on their postcodes.

3.         List of actual local stakeholders to whom emails sent - – including council leaders, ward councillors, other local politicians, community and disability groups, schools, hospitals, doctors surgeries, and major local employers alerting them to the consultation and asking for support to share the information with their networks and contacts

Please see the attached Stakeholders spreadsheet.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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