Could you please tell me how many incidents have caused delays and disruption to the Woolwich Ferry between 28 January and 28 July 2019. Could you please also send me a list of each incident and how long the ferry was closed/disrupted for on each occasion.

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TfL Ref: 1436-1920

Thank you for your request received by Transport for London (TfL) on 13 August 2019 asking for information about the Woolwich Ferry. I apologise for the delay in relying.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked: Could you please tell me how many incidents have caused delays and disruption to the Woolwich Ferry between 28 January and 28 July 2019. Could you please also send me a list of each incident and how long the ferry was closed/disrupted for on each occasion.

Please find attached the availability analysis reports supplied to us by our Woolwich Ferry operator, Briggs Marine. This is the only information we hold and the only format we hold it in.

We do not hold the data for November – February 2018/19 as the service was suspended from November 2018 to end of January 2019 whilst the new vessels were delivered and were under trial, therefore there was no service for performance to be measured against.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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