Request ID: FOI-1425-2324 Date published: 14 August 2023
You asked
Hello
I'd like to make a freedom of Information request under The Freedom of Information Act 2000 please, as you either adhere too, or are publicly run / owned by the UK Government.
I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated costs, units and discounts relating to Salesforce products (which could include) -
1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft
(these will likely be billed together)
I am investigating your organisation's Salesforce costs against other organisations in assessing if you are getting value for money from Salesforce.
If you have any questions please let me know.
We answered
TfL Ref: FOI-1425-2324
Thank you for your request received by Transport for London (TfL) on 1st August 2023 asking for information about spending on Saleforce products by the Crossrail 2 programme. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked the following, in relation to Crossrail 2:
“I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated costs, units and discounts relating to Salesforce products (which could include) -
I can confirm that we hold the information you require.
TfL has no record of any use being made of Salesforce products by Crossrail 2, and Salesforce products are not listed in our Crossrail 2 Systems list. The answer for all listed items is therefore zero.
If this is not the information you are looking for please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
