FOI request detail

Toilets on the TfL Rail Class 360 Units

Request ID: FOI-1365-1819
Date published: 11 September 2018

You asked

I would like to know why you have disabled the use of toilets on your fleet of Class 360 (Desiro) units on the TfL Rail between Paddington and Terminal 4. Many people travelling to and from the airport on a daily basis will need to use facilities such as the toilet, which is already available on these units. In fact, I have seen people walking through the carriages thinking the toilet is functional when it isn’t. Yours faithfully

We answered

TfL Ref: FOI 1365-1718

Thank you for your email received on 15 August asking for information about toilets on TfL Rail..

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. You asked:

I would like to know why you have disabled the use of toilets on your fleet of Class 360 (Desiro) units on the TfL Rail between Paddington and Terminal 4.

The toilets have not been closed out on the 360S and are still available. However, some maintenance challenges with the toilets are being addressed with the supplier.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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