Request ID: FOI-1361-2324 Date published: 23 August 2023
You asked
In a previous FOI request (Request ID: FOI-0792-2324/Date published: 17 July 2023) you stated "As of 22 June 2023, TfL have issued 546,571 letters via the DVLA to the registered keepers of non-compliant vehicles identified driving within the forthcoming expansion area. These letters are sent to the registered addresses for all non-compliant vehicles seen in the zone... ".
1) Please provide the most recently available number of issued letters.
2) Please provide the total number of these letters that are due to be issued according to the criteria described above.
We answered
Our Ref: FOI-1361-2324
Thank you for your request received on 31 July 2023 asking for information about the Ultra Low Emission Zone (ULEZ) letter you recently received.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm that we do hold the information you require.
TfL have issued 1,040,280 letters via the DVLA to the registered keepers of non-compliant vehicles identified driving within the forthcoming expansion area. No further letters of this nature are due to be sent via the DVLA ahead of the expansion of the ULEZ across all London boroughs.
The letter provides information on the vehicle’s compliance status, the options available to vehicle owners including the scrappage scheme, grace periods and how the scheme operates including how to pay. The letters form part of a large-scale multi-channel information campaign to raise awareness and to encourage vehicle checking with messaging running on TV, video on demand, radio, local and pan-London press, national specialist press e.g. What Van and What Car, and national press, digital display, messaging on Waze, a wayfinding app, social, roadside posters and petrol pump nozzle advertising. Emails are also being sent to customers registered to TfL’s database and leaflets are being distributed via a door drop and face to face leafleting in high footfall locations such as high streets, in the outer boroughs.
If this is not the information you are looking for please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob Senior FOI Case Officer FOI Case Management Team General Counsel Transport for London
