FOI request detail

Private Hire Operator Licences

Request ID: FOI-1351-1718
Date published: 25 October 2017

You asked

Can you please tell me how many Private Hire Operators had their licences revoked / suspended in 2016, and the reason for the revocation / suspension. Thank you in advance.

We answered

TfL Ref: FOI-1351-1718 

 

Thank you for your email received on 05 September 2017 asking for information about private hire operator revocations. 

 

Your request has been considered in accordance with the requirements of the Freedom of Information Act 2000 and our Information Access Policy. I apologise for the delay in our reply. You asked: 

 

Can you please tell me how many Private Hire Operators had their licences revoked / suspended in 2016, and the reason for the revocation / suspension.  

 

In 2016 100 PHV operators had their licence revoked by Transport for London (TfL). The reasons for these revocations are listed below: 

 

Operator License Revocation Reason 

2016 

Ceased trading/sold business and gone away 

60 

Company dissolved / liquidated 

29 

Failed Compliance Inspection 

8 

Failure to meet fit and proper person criteria 

1 

Touting Offence  

2 

Total 

100 

 

Data relating to individual operator licence suspensions would require us to manually check in excess of 2,400 individual electronic records and then list the suspension details.  

 

Provision of the suspension information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004. Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described. We have estimated that it would considerably exceed the limit to provide a response to your current request. 

Further, in line with the Data Protection Act, we do not hold data recording licence suspensions relating to former operators. 

 

If this is not the information you are looking for, please do not hesitate to contact me. 

 

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed 

 

Yours sincerely 

 

 

 

Paulina Tuffour 

FOI Case Officer 

FOI Case Management Team 

General Counsel 

Transport for London 

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