Request ID: FOI-1350-2223 Date published: 27 September 2022
You asked
Dear Transport for London,
For each of those machines at T123/T4/T5 that print out the free blue tickets (i am not sure how many there are exactly but i think there are maybe three or four at each of three stations so maybe about ten or eleven or twelve in total) i would like to know the total amount of tickets issued since they were installed a few years ago. For each machine please advise the machine number (the four digit number) and station it is at (which of T123/T4/T5 it is at) and date it was installed and most importantly the total amount of tickets it has issued since it was installed. Thank you for this.
We answered
TfL Ref: 1350-2223
Thank you for your request received by us on 1 September 2022 asking for information about Heathrow Airport ticket vending machines.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. You asked:
Heathrow Airport ticket vending machines that print the free blue tickets for travelling on the Elizabeth Line and Heathrow Express between the terminals.
For each of those machines at T123/T4/T5 that print out the free blue tickets (i am not sure how many there are exactly but i think there are maybe three or four at each of three stations so maybe about ten or eleven or twelve in total) i would like to know the total amount of tickets issued since they were installed a few years ago.
For each machine please advise the machine number (the four digit number) and station it is at (which of T123/T4/T5 it is at) and date it was installed and most importantly the total amount of tickets it has issued since it was installed. Thank you for this.
Unfortunately, Transport for London does not hold the information you have requested as these ticket machines at these locations are operated by Heathrow Airport Limited, which owns and operate the station in conjunction with Heathrow Express. In these circumstances you may wish to contact these companies directly via the following links; however, please note that as private operators they are not legally obliged to respond to Freedom of Information Act requests:
