FOI request detail

Revenue gained from bus driver reports by RPIs

Request ID: FOI-1348-1920
Date published: 02 September 2019

You asked

Yes please exclude the obstruction of the highway element. With regards to salary and bonuses not Individual names but the positions these positions attract and were paid past 3 years. No people's names to be mentioned. As for bus driver reports, please exclude this part as I believe it has changed over past 2 years and no longer in use A charged tasking is when CPOS operational staff are used by third parties such as Conway, Tunnels etc. I am interested in both on the spot fines and total gained by prosecutions. I am only interested in totals and not each individual case. If this exceeds the time mark as per previously mentioned please exclude prosecutions but if total per year is available that would be perfect!

We answered

TfL Ref: 1348-1910

Thank you for your request received by Transport for London (TfL) on 2 August 2019 asking for information about salaries, revenue from Penalty Charge notices (PCNs) and Fixed Penalty Notices (FPNs) issued and revenue from charged tasking for years 2016, 2017, 2018 and 2019 to date.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. Your questions and our responses are as follows:

For 2016, 2017, 2018, and 2019 to date please provide: Salary of every position in CPOS  and the bonuses of every position in CPOS  

Please note that for the above two questions, in accordance with TfL’s obligations under Data Protection legislation we are not obliged to provide this information, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’. We believe that in providing the salary and bonuses received (where applicable) for each position within our CPOS business area would enable individuals to be identified and for their private salary details to become public. However, as explained previously, we do publish this information in relation to senior staff at the following link:

Revenue gained from PCNs issued by Road Traffic Enforcement Officers (RTEOs)

Unfortunately we are unable to separate out the revenue for PCNs issued by RTEOs only from those issued by Police Community Support Officers (PCSOs). The below table therefore details the value of payments received against PCNs issued by our on-street officers and the PCOS for each full calendar year we have available. Please note that these figures are correct as of 15 August 2019.













For context, we have provided a summary of issued PCNs by financial year, showing the PCNs issued by each organisation. Please note RTEOs did not issue any PCNs in 2016. Also note that PCNs issued by RTEOs was lower than expected from 16/09/2018 – 31/01/2019 due to Rotherhithe Tunnel enforcement duties.

Financial Year

MPS issued PCNS



(11/09/17 to 31/03/18)



Partial Year





(01/04/19 to 30/08/19)



Partial Year

Revenue gained from on the spot fines (FPNs) issued by RPIs and the total income from by prosecutions for fare evasion on buses. I am only interested in totals and not each individual case.  

In accordance with the FOI Act, we are not obliged to supply some of the information as it is subject to a statutory exemption to the right of access to information under section 43(2). In this instance the section 43(2) exemption has been applied as if we were to provide this information it would be possible to work out the likelihood of being able to evade paying the correct bus fare which could in turn lead to an increase in fare evasion, and a loss of revenue to TfL thereby affecting the services we can provide to the travelling public.

In this instance the section 43(2) exemption has been applied as disclosure would, or would be likely to prejudice our commercial interests, as well as those of our bus operators. Disclosure of our penalty fare income figures would be harmful to TfL as from this information, in combination with other information on the number of bus passenger journeys and bus fare revenue which is already published, the ability to generate income from the charging of fares to use our bus services would be compromised. Potential fare evaders may be incentivised to take the risk of not paying the correct fares thereby affecting our commercial interests and ultimately our ability to operate successfully.   

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise the need for openness and transparency by public authorities, particularly where the expenditure of public money is concerned, but in this instance the public interest in ensuring that we are able to obtain the best value for public money outweighs the general public interest in increasing transparency of our processes.

Revenue gained from charged taskings by RTEOs and RPIs as well as any by TPHC staff. (A charged tasking is when CPOS operational staff are used by third parties such as Conway, Tunnels etc.) We do not hold these figures separately. The information we hold is a combination of income gained and cost recovery, so we are not able to separate out the income from charged tasking in isolation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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