Dear TfL, Under the Freedom of Information Act (2000) please provide me with the policy, planning documents, etc., that determines how the travel zones are decided upon. I am particularly interested how it was decided that East Croydon which is clearly indicated as being in Zone 4 requires a Zone 5 Travel Card to access the main line train service to travel zones 2 to 4?

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TfL Ref: 1347-1718

Thank you for your web request received by Transport for London (TfL) on 4 September 2017 asking for information about the policy and planning documents that determine how travel zones are decided upon.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.

Unfortunately we do not hold the information you have requested as the Travelcard zones were fixed in the 1980s by TfL’s predecessor and the management of the then Network South East division of British Rail. Therefore we don’t not hold information as to how these decisions were taken.

For your information, under the Travelcard Agreement between the Department and TfL, the zoning of train stations such as East Croydon is primarily a matter for the Department for Transport and their franchisee GTR. TfL cannot impose the rezoning of a station.

I apologise that I am unable to assist you further on this matter.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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