I would like to make an FOI request for the following information - does the Department currently have any service agreements for 'know your customer', credit monitoring, and/or company databases such as 'Bureau van Dijk FAME'? If so, please could I have the following details of any agreement: • supplier(s) • services offered • the estimated total value of the contract awarded • duration (start, end date, and options for renewal) Can you please also provide details to how these agreements were procured? E.g. was it through a framework or tender and if possible, provide links to these procurement adverts.

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TfL Ref: FOI-1332-2021

Thank you for your request received by Transport for London (TfL) on 12 October 2020.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked:

I would like to make an FOI request for the following information - does the Department currently have any service agreements for 'know your customer', credit monitoring, and/or company databases such as 'Bureau van Dijk FAME'?

If so, please could I have the following details of any agreement:

• supplier(s)

   

• services offered

   

• the estimated total value of the contract awarded

   

• duration (start, end date, and options for renewal)

Can you please also provide details to how these agreements were procured?

Please see the requested information in the table below;

Supplier                      Services offered                                                      Estimated Total Value          Start             End                Options                                             Route to Market

CreditSafe                   Supplier risk rating                                                      £10,385 per annum                May 2017    May 2021        Option for annual renewal                  Open tender   

Company Watch         Supplier portfolio management (including risk)          £9,525 per annum                  April 2020    April 2020        Option for annual renewal                  Direct

Furthermore, we use Railway Industry Supplier Qualification Scheme (trading as RISQS) and although we primarily use it as a supplier selection tool, it can also be considered a ‘company database’ and therefore is included it in our response. Please see the details below;

Supplier: Rail Safety and Standards Board Ltd

Services offered: please refer to https://www.risqs.org/

Value of current (annual) subscription: £25K.

The current subscription covers period from 14 March 2020 to 13 March 2021. TfL renews its subscription annually; the contract can be terminated at a months’ notice in advance of each renewal date. The requirement is direct awarded.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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