Policy on the acceptance of various different coins and banknotes
Request ID: FOI-1317-2324 Date published: 18 August 2023
You asked
Dear Transport for London,
Under the Freedom Of Information Act i am requesting details about your policy of Transport For London on the acceptance of different types and denominations of coins and banknotes please.
Throughout the UK we have multiple different coins and banknotes that currently have either legal tender status (the Royal Mint coins and Bank Of England banknotes) or legal currency status (all other banknotes) as follows:
• Royal Mint - 1p coin
• Royal Mint - 2p coin
• Royal Mint - 5p coin
• Royal Mint - 10p coin
• Royal Mint - 20p coin
• Royal Mint - 25p coin
• Royal Mint - 50p coin
• Royal Mint - £1 coin
• Royal Mint - £2 coin
• Royal Mint - £5 coin
• Royal Mint - £20 coin
• Royal Mint - £50 coin
• Royal Mint - £100 coin
• Bank Of England - £5 banknote
• Bank Of England - £10 banknote
• Bank Of England - £20 banknote
• Bank Of England - £50 banknote
• Scotland - Bank Of Scotland - £5 banknote • Scotland - Bank Of Scotland - £10 banknote • Scotland - Bank Of Scotland - £20 banknote • Scotland - Bank Of Scotland - £50 banknote • Scotland - Bank Of Scotland - £100 banknote
• Scotland - Clydesdale Bank - £5 banknote • Scotland - Clydesdale Bank - £10 banknote • Scotland - Clydesdale Bank - £20 banknote • Scotland - Clydesdale Bank - £50 banknote • Scotland - Clydesdale Bank - £100 banknote
• Scotland - Royal Bank Of Scotland - £1 banknote • Scotland - Royal Bank Of Scotland - £5 banknote • Scotland - Royal Bank Of Scotland - £10 banknote • Scotland - Royal Bank Of Scotland - £20 banknote • Scotland - Royal Bank Of Scotland - £50 banknote • Scotland - Royal Bank Of Scotland - £100 banknote
• Northern Ireland - Bank Of Ireland - £5 banknote • Northern Ireland - Bank Of Ireland - £10 banknote • Northern Ireland - Bank Of Ireland - £20 banknote • Northern Ireland - Bank Of Ireland - £50 banknote • Northern Ireland - Bank Of Ireland - £100 banknote
• Northern Ireland - Danske Bank - £10 banknote • Northern Ireland - Danske Bank - £20 banknote
• Northern Ireland - Ulster Bank - £5 banknote • Northern Ireland - Ulster Bank - £10 banknote • Northern Ireland - Ulster Bank - £20 banknote • Northern Ireland - Ulster Bank - £50 banknote • Northern Ireland - Ulster Bank - £100 banknote
• Isle Of Man - £1 banknote
• Isle Of Man - £5 banknote
• Isle Of Man - £10 banknote
• Isle Of Man - £20 banknote
• Isle Of Man - £50 banknote
• Jersey - £1 banknote
• Jersey - £5 banknote
• Jersey - £10 banknote
• Jersey - £20 banknote
• Jersey - £50 banknote
• Jersey - £100 banknote
• Guernsey - £1 banknote
• Guernsey - £5 banknote
• Guernsey - £10 banknote
• Guernsey - £20 banknote
• Guernsey - £50 banknote
• Gibraltar - £5 banknote
• Gibraltar - £10 banknote
• Gibraltar - £20 banknote
• Gibraltar - £50 banknote
• Gibraltar - £100 banknote
• Falkland Islands - £5 banknote
• Falkland Islands - £10 banknote
• Falkland Islands - £20 banknote
• Falkland Islands - £50 banknote
• Saint Helena - £5 banknote
• Saint Helena - £10 banknote
• Saint Helena - £20 banknote
So i would like to find out about your policy regarding the acceptance of all of these other various banknotes and coins and would like to ask the following questions under the Freedom Of Information Act please:
• Please advise which of the above coins and banknotes that your TVMs (Ticket Vending Machines) at London Underground stations are currently programmed to accept?
• Please advise which of the above coins and banknotes that your TVMs (Ticket Vending Machines) at London Overground stations are currently programmed to accept?
• Please advise which of the above coins and banknotes that your TVMs (Ticket Vending Machines) at Elizabeth Line stations are currently programmed to accept?
• Please advise which of the above coins and banknotes that your TVMs (Ticket Vending Machines) at Docklands Light Railway stations are currently programmed to accept?
• Please advise which of the above coins and banknotes that your TVMs (Ticket Vending Machines) at Cable Car stations are currently programmed to accept?
• Please advise which of the above coins and banknotes that your TVMs (Ticket Vending Machines) at Bus stations (a few of your bus stations have TVMs too) are currently programmed to accept?
• Please advise which of the above coins and banknotes that your Train Ticket Offices at London Overground stations will accept?
• Please advise which of the above coins and banknotes that your Train Ticket Offices at Elizabeth Line stations will accept?
• Please advise which of the above coins and banknotes that your Croydon Tramlink shop will accept?
• Please advise which of the above coins and banknotes that your Visitor Centre shops will accept?
• Please provide any documents (such as any internal staff guides and documents) regarding your policy on accepting various coins and banknotes?
I would appreciate any information you can provide regarding this request.
Thank you very much for your help and i hope to hear back from you soon.
We answered
TfL Ref: FOI-1317-2324
Thank you for your request received by Transport for London (TfL) on 24th July 2023 asking for information about TfL’s policy on the acceptance of various different coins and banknotes.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
I can confirm that we hold some of the information you require.
The answers to questions 1-10 are provided in the attached folder. That said, please note the following:
TfL does not hold the information in respect of the Docklands Light Railway, which is a contracted service operated by KeolisAmey Docklands Limited. However, we do know that the machines will accept all Bank of England notes, excluding £50 notes, and that 1p, 2p and 5p coin acceptance is disabled;
there are no TVMs at Cable Car stations;
In respect of Question 11, TfL does not hold any “documents (such as any internal staff guides and documents) regarding your policy on accepting various coins and banknotes”.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
