Freedom of Information request - Telephony & Storage
Request ID: FOI-1311-2223 Date published: 21 September 2022
You asked
Dear Transport for London,
1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service
We answered
TfL Ref: 1311-2223
Thank you for your request received by us on 24 August 2022 asking for information about Transport for London’s telephony and software storage.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for the following information:
Telephony and UC/ Collaboration
Please confirm the manufacturer of your telephony system(s) that are currently in place
Mitel and Avaya.
When is your contract renewal date?
30 April 2024.
Who maintains your telephony system(s)?
Daisy Corporate Services Trading Ltd.
Do you use Unified Communications or Collaboration tools , if so which ones?
Microsoft Teams.
Microsoft
What Microsoft 365 licence do you have across the business e.g. E3, E5
There is a huge mix. Primarily 30,000 E3.
Which partner looks after your Microsoft tenant?
This is managed in house by our Technology and Data team.
Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
We have an on premise, private and public cloud depending on the application.
Storage
Does your organisation use on-premise or cloud storage or both?
Both.
Please confirm the on-premise hardware manufacturer
Dell and HP.
Please confirm your cloud storage provider
AWS and Azure.
What is your annual spend on cloud storage
Circa £6m.
How do you back up your data and with who e.g. Backup as a Service Backup.
We use ourown storage platforms using technology as referenced above.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard FOI Case Officer FOI Case Management Team General Counsel Transport for London
