Thank you for your email received by us on 29 August 2017 asking for information about Transport For London’s (TfL) CCTV policy and the Data Protection Act.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require. You asked:

can you please tell me if providers of your services i.e. Tower Transit, have to comply with your CCTV policy and the data protection act?

Can you please also supply me with your policy regarding the use of CCTV on your services by email?.

The information you asked for is available on our website using the following links:

https://tfl.gov.uk/corporate/privacy-and-cookies/cctv#on-this-page-5 – ‘Any CCTV on London buses is the responsibility of the company that runs that particular service or route. If you require access to images of yourself recorded by a CCTV camera inside a bus you should contact the company who operates that particular bus route’ as confirmed here, alongside additional information on TfL’s usage of CCTV.

https://tfl.gov.uk/corporate/privacy-and-cookies/privacy-and-data-protection-policy - Explains how TfL processes personal data in compliance with the Data Protection Act 1998.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London