FOI request detail

Lost and stolen Oyster cards

Request ID: FOI-1251-1920
Date published: 07 August 2019

You asked

Under the Freedom of Information Act 2000 I would be grateful if you would supply the following details: The number of stolen oyster cards in the last 12 months, The number of lost oyster cards in the last 12 months.

We answered

Our ref: FOI-1251-1920/GH

Thank you for your request received by Transport for London (TfL) on 27 July 2019 asking for information about lost and stolen oyster cards.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

Please see figures below in relation to replacement cards.

The way we record these does not enable us to differentiate between cards that are lost or stolen.  The figures below include, lost, stolen damaged and failed cards for the financial year 2018/19, which is the most recent data available:

Adult:                79458

Concession:   277595

Zip:                    34673

If this is not the information you are looking for please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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