Request ID: FOI-1249-2425 Date published: 12 August 2024
You asked
Please may I request a salary breakdown of the following role in Technology & Data –
• Service Performance Manager
Service Performance Manager
Number of full time resources in this position:
Hay Score:
Mean/average salary figure:
Median salary figure:
Lowest salary figure:
Highest salary figure:
Base starting salary:
Band 3 range for this role:
Can I also have a list of all permanent salaries ordered lowest to highest in an Excel worksheet.
We answered
Our ref: FOI-1249-2425
Thank you for your request received by Transport for London (TfL) on 17 July 2024 asking for information on the Service Performance Manager role.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.
I can confirm that we do hold the information you require. You asked:
Please may I request a salary breakdown of the following role in Technology & Data –
Service Performance Manager
Service Performance Manager
Number of full time resources in this position:
45
Hay Score:
571
Mean/average salary figure:
£63,251
Median salary figure:
£61,108
Lowest salary figure:
£50,000-54,999
Highest salary figure:
£75,000-79,999
Base starting salary:
Please see below the Band 3 range. We do not have a base starting salary for this role.
Band 3 range for this role:
The TfL Pay Band 3 pay range (effective 1 April 2024 - 31 March 2025) is £49,500 to £78,000. This is the TfL Pay Range for a Band 3, and not a range for this role.
Please note, all salaries reported here are for Band 3s (excluding any Higher Duty Pay or Allowances) and is based on the Full Time Equivalent (FTE) Pay.
Please also note, that all roles and information are based on the following position names:
Service Performance Manager (Journey Planner)
Service Perf Manager (Hosting and Networks)
Service Performance Manager
Service Performance Manager - Team Lead
Service Performance Manager (Digital)
Service Performance Manager (Knowledge)
Service Performance Manager (LU & Rail)
Service Performance Manager - EUC Lifecycle
Service Performance Manager - Field Testing
Can I also have a list of all permanent salaries ordered lowest to highest in an Excel worksheet.
In accordance with our obligations under Data Protection legislation personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle of Article 5 of the UK General Data Protection Regulation which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed, and TfL has not satisfied one of the conditions which would make the processing ‘fair’.
