Request ID: FOI-1229-2324 Date published: 21 July 2023
You asked
I am requesting access to CCTV footage for Bus number 86 towards Romford, reg xxxx.
xxxx
I require access as I have made a formal complaint on TFL, REF: xxxx Access to CCTV footage is needed as I have claimed it on my insurance and need evidence of what happened.
We answered
TfL Ref: FOI-1229-2324
Thank you for your request of 17th July 2023 asking for CCTV footage from the route 86 bus. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
I am afraid that TfL does not hold the requested information. London's bus services are operated by private bus companies on behalf of TfL. CCTV on London buses is the responsibility of the company that runs that particular service or route, and any recorded footage is held by those companies rather than TfL. If you require access to CCTV footage from a bus you should contact the company who operates that particular route. A list of all routes and the companies that operate them can be found on our website here:
As you can see, the 86 bus is run by the East London Bus and Coach Company Ltd. They can be contacted via their website here: https://www.stagecoachbus.com/help-and-contact, by phone on 020 7055 9600,or by post at:
Communications Department Stagecoach London Head Office West Ham Garage Stephenson Street London E16 4SA
Please see the attached information sheet for details of your right to appeal.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
