Our Ref:          FOI-1186-1819

Thank you for your request received on 26 July 2018 asking for information about passenger numbers at Bank, Monument, and Canary Wharf stations.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

Please find the requested information in the table below:

Total volume of entries and exits
  Station
Month Bank Monument Canary Wharf
Jan-18     2,778,000         997,000         3,868,000
Feb-18     2,759,000         968,000         3,552,000
Mar-18     2,928,000         991,000         3,757,000
Apr-18     2,694,000         963,000         3,589,000
May-18     2,900,000         992,000         3,773,000
Jun-18     2,794,000         981,000         3,704,000
Total   19,638,000      6,908,000       22,244,000

Please note the following:

• Results have been rounded to the nearest thousand
• Bank figures include both the Underground and DLR stations
• Canary Wharf figures include both the Underground and DLR stations
• Both Oyster and Contactless data is included
• Data reflects volume of customers validating a valid Oyster or Contactless card for travel. Magnetic paper tickets have not been included. Where a customer has not tapped (i.e. if gates have been left open to manage station demand / some DLR stations may be ungated), they will not be reflected in the final figures

We also regularly publish London Underground passenger counts data on our website:

https://tfl.gov.uk/info-for/open-data-users/our-open-data#on-this-page-9

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]