For the bus stops in London Bridge Bus Station (the forecourt in front of London Bridge National Rail Station) which are lettered “A”, “B” and “C”, I would like to know please how many instances there have been of buses colliding with the shelter at those stops, the dates on which these collisions occurred, what damage resulted, and the route the bus was on or if it was out of service.

---

Thank you for your email FOI request which we received on 18 September 2020. You asked:

For the bus stops in London Bridge Bus Station (the forecourt in front of London Bridge National Rail Station) which are lettered “A”, “B” and “C”, I would like to know please how many instances there have been of buses colliding with the shelter at those stops, the dates on which these collisions occurred, what damage resulted, and the route the bus was on or if it was out of service.

I would like to cover, I suggest 5 years would adequately embrace the period that the new bus station has been in operation.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. Attached is the collision data we hold in relation to your request. 

This is a list of collisions, including with street furniture or other structures, at London Bridge bus station since September 2015.  Please note that our incidents management system provides us with an overview of collisions on the network. It does not go down to the level of detail of an exact stop that a bus might collide with and the nearest location data is provided. In some instances, the operator hasn’t reported the route, service type or bus damage, and these details are left blank. In terms of the damage resulting, the only data we have is in connection with the bus, which is included. There were no recorded incidents of 'buses colliding with the shelter' in 2015 and 2016.

London Bridge is usually staffed during the day to help supervise safe boarding and alighting. For a large part of lockdown, cover was pared back from many stations until better understanding of the risks of working there and how to mitigate them. To enhance safety across the network, we have been introducing safer designs of buses which have better visibility side mirrors, intelligent speed assistance and more slip resistant floors. We are also looking at safer shelter designs for this location.

We have resumed our bus safety training programme called Destination Zero following a pause to sessions. This particularly focussed on identifying risks to vulnerable road users and selecting the safest options in the circumstances. Following independent research into the potential risks posed by fatigue, bus operators have developed fatigue management systems to enhance management of this area. These initiatives are helping us minimise more serious incidents on the network and helping us achieve Vision Zero targets of no-one being killed on or by a bus by 2030 and no-one being seriously injured on or by a bus by 2041.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation. 

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed. 

Yours sincerely 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

Attachments

Back to top

---