FOI request detail

Lost Bank Cards

Request ID: FOI-1124-1920
Date published: 29 July 2019

You asked

I would like to know the following under the Freedom of Information Act. Total number of bank cards (debit or credit) handed into TFL lost property, over the last three financial years, broken down by year. e.g. FY19-20: 250 cards FY18-19: 153 cards If possible, could you provide detail on the type of card? E.g. debit or credit and the name of the bank e.g. Barclays?

We answered

Our Ref: FOI-1124-1920

Thank you for your request received on 17 July 2019 asking for information about lost bank cards found on our network.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm we do hold the information you require. You asked for:

Total number of bank cards (debit or credit) handed into TFL lost property, over the last three financial years, broken down by year.

e.g.

FY19-20: 250 cards

FY18-19: 153 cards

Lost Property Office handles property found on TfL services. These include London Buses, London Underground, London Overground, TfL Rail, Docklands Light Railway, Black Cab taxi, Victoria Coach Station, Emirates Air Line, London Transport Museum, TfL buildings and items handed in directly to the LPO.

Please note items found on Trams are held at the Tramlink Shop in Croydon and are not included in these figures.

Below are the number of single debit / credit cards that were handed in to TfL and processed at the TfL Lost Property Office. No data is held at the Lost Property Office concerning debit / credit cards that were claimed locally and we do not keep a record of the type of card or organisation. Debit and credit cards that are handed in by themselves are disposed of and debit and credit cards that are handed in along with other property are kept stored in a secure location.

FY 2018/19

25,843

FY 2017/18

30,429

FY 2016/17

19,210

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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