Team | Task | Task Description | Key Deliverables | FTE |
Yeti | Identification and Rating | Integration with Enforcement Cameras for Detection and identification of vehicles. RUC scheme allocation, charge calculation, and scheme contravention management.
Develop systems to receive, securely store, and process data from ANPR cameras. The system will fulfil the following key processes: detect and identify vehicles, allocate road user charges according to the RUC schemes (CC, ULEZ, LEZ), and manage scheme contraventions. | Support the delivery of enhancements to the backend services through development, testing, user acceptance, deployment to integration environments through to production and early life support. | 7.5 |
Godzilla | Identification and Rating | Integration with Enforcement Cameras for Detection and identification of vehicles. RUC scheme allocation, charge calculation, and scheme contravention management.
Develop systems to receive, securely store, and process data from ANPR cameras. The system will fulfil the following key processes: detect and identify vehicles, allocate road user charges according to the RUC schemes (CC, ULEZ, LEZ), and manage scheme contraventions. | Support the delivery of enhancements to the backend services through development, testing, user acceptance, deployment to integration environments through to production and early life support. | 6.5 |
Yowie | Identification and Rating | Integration with Enforcement Cameras for Detection and identification of vehicles. RUC scheme allocation, charge calculation, and scheme contravention management.
Develop systems to receive, securely store, and process data from ANPR cameras. The system will fulfil the following key processes: detect and identify vehicles, allocate road user charges according to the RUC schemes (CC, ULEZ, LEZ), and manage scheme contraventions. | Support the delivery of enhancements to the backend services through development, testing, user acceptance, deployment to integration environments through to production and early life support. | 7 |
Griffin | Identification and Rating | Integration with Enforcement Cameras for Detection and identification of vehicles. RUC scheme allocation, charge calculation, and scheme contravention management.
Develop systems to receive, securely store, and process data from ANPR cameras. The system will fulfil the following key processes: detect and identify vehicles, allocate road user charges according to the RUC schemes (CC, ULEZ, LEZ), and manage scheme contraventions. | Support the delivery of enhancements to the backend services through development, testing, user acceptance, deployment to integration environments through to production and early life support. | 7 |
Hydra | Identification and Rating | Integration with Enforcement Cameras for Detection and identification of vehicles. RUC scheme allocation, charge calculation, and scheme contravention management.
Develop systems to receive, securely store, and process data from ANPR cameras. The system will fulfil the following key processes: detect and identify vehicles, allocate road user charges according to the RUC schemes (CC, ULEZ, LEZ), and manage scheme contraventions. | Support the delivery of enhancements to the backend services through development, testing, user acceptance, deployment to integration environments through to production and early life support. | 7 |
Orwell | Digital Channels | Digital customer services (website), including identity, account management, payments, Auto Pay management, and discounts | Support the delivery and enhancements of the website through development, testing, user acceptance, deployment to production and early life support. | 8.5 |
Hercules | Digital Channels | Digital customer services (website), including identity, account management, payments, Auto Pay management, and discounts | Support the delivery and enhancements of the website through development, testing, user acceptance, deployment to production and early life support. | 4.5 |
Innova | Digital Channels | Digital customer services (website), including identity, account management, payments, Auto Pay management, and discounts | Support the delivery and enhancements of the website through development, testing, user acceptance, deployment to production and early life support. | 6.5 |
Sonic | Payments and AutoPay | Billing and Payment back end services, including AutoPay, one-off payments, refunds | Support the delivery and enhancements of the payment services through development, testing, user acceptance, deployment to production and early life support. | 7.5 |
Trident | Payments and AutoPay | Billing and Payment back end services, including AutoPay, one-off payments, refunds | Support the delivery and enhancements of the payment services through development, testing, user acceptance, deployment to production and early life support. | 8.5 |
Neptune | Payments and AutoPay | Billing and Payment back end services, including AutoPay, one-off payments, refunds | Support the delivery and enhancements of the payment services through development, testing, user acceptance, deployment to production and early life support. | 7 |
Blaze | Payments and AutoPay | Billing and Payment back end services, including AutoPay, one-off payments, refunds | Support the delivery and enhancements of the payment services through development, testing, user acceptance, deployment to production and early life support. | 7 |
Troy | Customer Contact (CRM) | Agent and operational systems covering any process needing additional business interaction – including discounts, refunds, and enquiries | Support the delivery and enhancements of the agent and operational CRM systems through configuration, development, testing, user acceptance, deployment to production and early life support. | 9.5 |
Zeus | Customer Contact (CRM) | Agent and operational systems covering any process needing additional business interaction – including discounts, refunds, and enquiries | Support the delivery and enhancements of the agent and operational CRM systems through configuration, development, testing, user acceptance, deployment to production and early life support. | 10.5 |
Yoda | Customer Contact (Azure) | Integration with Agent and Operational systems | Build back-end systems focused on providing data and integration services to Contact Centre systems and customer facing systems such as web or mobile. | 8 |
Theos | Customer Contact (Azure) | Integration with Agent and Operational systems | Build back-end systems focused on providing data and integration services to Contact Centre systems and customer facing systems such as web or mobile. | 7 |
Jedi | Customer Contact (Azure) | Integration with Agent and Operational systems | Build back-end systems focused on providing data and integration services to Contact Centre systems and customer facing systems such as web or mobile. | 7 |
Zombie | Integration | System integration and testing | Provide test automation and integration expertise to support the testing and delivery across backend and user facing systems | 6 |
Reporting | Reporting | Management Reporting | Support the delivery and enhancements of management reporting systems through configuration, development, testing, user acceptance, deployment to production and early life support. | 5 |