Good afternoon Hope you're well Could I please request any data you have available regarding a service operated by Citymapper/CityPass for use of their product across the TFL network (or any company name operating with a similar name)? I would be interested to understand data relating to the number of users, number of journeys (daily/weekly/monthly) that have taken place utilising the CityMapper/CityPass card. The timeline I would be looking for would be between January 2020-September 2020. Any data/information you hold similar to that described above would be similarly of interest. Thank you in advance.

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Our Ref: FOI-1090-2021

Thank you for your request received on 16 September 2020 asking for information about the use of the Citymapper Pass on our services.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Please see below the number of journeys and user of the Citymapper pass by month for 2020:

Month	Number of Users	Number of Journeys
January	7,981	418,267
February	8,203	430,163
March	8,047	268,392
April	1,059	13,854
May	901	8,899
June	2,180	36,954
July	3,087	74,900
August	3,445	98,792
September	3,866	122,396

If this is not the information you are looking for, please do not hesitate to contact me.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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