Request ID: FOI-1068-2324 Date published: 19 July 2023
You asked
@TfLAccess @TfL Here is a Freedom of Information Request:
1) What time did the (Liverpool Street) LST lift to Circle Line go out of service before 16:08 29 June 2023?
2) When was the status of the lift updated for this being unavailable so it would show up on the website status and social media?
We answered
TfL Ref: 1068-2324
Thank you for your request received by Transport for London (TfL) on 1 July 2023 asking for information about the lift at Liverpool Street station on 28 June 2023.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we holdthe information you require. You asked: @TfLAccess@TfL Here is a Freedom of Information Request: 1) What time did the LST lift to Circle Line go out of service before 16:08 29 June 2023? 2) When was the status of the lift updated for this being unavailable so it would show up on the website status and social media?
The lift you are asking about is on the National Rail concourse and is a Network Rail asset and is not within the London Underground station area. However, according to the station log book, the station staff were advised by Network Rail that the lift was out of service at 18.19 on 28 June 2023. The call was logged from station staff to the London Underground Control Centre (LUCC) at 18.21, the Social Media team was advised at 18.24 and Twitter was updated at 18:27.
Please see the attached screenshots showing the lift status updates and the timeframes as requested.
Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
