FOI request detail

Hosting

Request ID: FOI-1044-2425
Date published: 17 July 2024

You asked

Hi Data Protection/FOI Officer, I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers. You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following. The type of contract I wish to see is below: 1. Dedicated hosting- Managed environment 2. Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre. 3. Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers. Not all of these will be applicable to the organisation. For the different types of hosting services, can you provide me with the following information: 1. Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other? 2. Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable? 3. What is the annual contract value for each contract? 4. What type of cloud environment? Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate. Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet. Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation. 5. What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract. 6. What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract. 7. When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract. 8. What is the contract period in years? Please include whether the agreement has any extension periods? 9. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better, 10. Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number. Thanks/Regards,

We answered

TfL Ref: FOI-1044-2425

Thank you for your request received by Transport for London (TfL) on 1st July 2024 asking for information about hosting contracts.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

I can confirm that we hold the information you require, which is provided in the attached spreadsheet (note that you may need to expand the width of some columns to read the data in full). In answer to question 10, and as advised previously, we do not release the direct contact details of staff as this deemed to be personal data which it is unfair to release, in accordance with section 40(2) of the Freedom of Information Act. The hosting contracts are managed by TfL Commercial Technology and Data. Any enquiries can be sent to [email protected]

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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