Request ID: FOI-0989-2223 Date published: 10 August 2022
You asked
Dear Transport for London,
Please respond to the following questions about your Core Systems:
How many employees do you have?
ERP
Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
CRM
Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
SCM
Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
EPM
Which Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
HR & Payroll
Which Human Capital Management (HCM) or HR and Payroll system/s do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
BI
Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
Do you have any plans to migrate to a fully integrated, fully cloud-based back-office system in the next two years?
We answered
TfL Ref: FOI-0989-2223
Thank you for your request received by Transport for London (TfL) on 22nd July 2022 asking for information about TfL’s back office systems.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“How many employees do you have? ERP Which Enterprise Resource Planning (ERP) or Finance system do you currently use? What is the value & expiry date of your current contract/licence? What are the extension options? Do you have any plans to review (upgrade/change) this system? CRM Which Customer Relationship Management (CRM) System do you currently use? What is the value & expiry date of your current contract/licence? What are the extension options? Do you have any plans to review (upgrade/change) this system? SCM Which Supply Chain Management (SCM) System do you currently use? What is the value & expiry date of your current contract/licence? What are the extension options? Do you have any plans to review (upgrade/change) this system? EPM Which Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling system do you currently use? What is the value & expiry date of your current contract/licence? What are the extension options? Do you have any plans to review (upgrade/change) this system? HR & Payroll Which Human Capital Management (HCM) or HR and Payroll system/s do you currently use? What is the value & expiry date of your current contract/licence? What are the extension options? Do you have any plans to review (upgrade/change) this system? BI Which Analytics or Business Intelligence systems do you currently use? What is the value & expiry date of your current contract/licence? What are the extension options? Do you have any plans to review (upgrade/change) this system? Do you have any plans to migrate to a fully integrated, fully cloud-based back-office system in the next two years?”.
I can confirm that we hold the information you require.
In answer to your first question, TfL currently employs 25,670 permanent members of staff.
In answer to your further questions, please see the spreadsheet attached which provides the requested information, where held.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
