FOI request detail

Chiltern Railways trains calling at Moor Park station.

Request ID: FOI-0972-1819
Date published: 01 August 2018

You asked

As my request was refused due to cost - https://www.whatdotheyknow.com/request/chiltern_railways_trains_calling#incoming-1184254 - i am making this new one to narrow down the information as hopefully you will be able to provide it: Please provide the same information but only for the past 12 months only (rather than the past 18 years like i previously asked for). Here is my revised request: Please could you provide details of every Chiltern Railways service that has called at Moor Park in the past 12 months. Please provide the date and time of the service that called and direction it was going (example Marylebone to Aylesbury or Aylesbury to Marylebone). I know that Chiltern Railways are no longer scheduled to call at Moor Park since the early 1990s but i know that it does still happen very occasionally for example when there are lots of delays or cancellations or engineering works etc.

We answered

TfL Ref: 0972-1819

Thank you for your email received by us on 5 July 2018 asking for information about the number of Chiltern Railways trains calling at Moor Park station for the past 12 months.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do hold the information you require. You asked for;

details of every Chiltern Railways service that has called at Moor Park in the past 12 months. Please provide the date and time of the service that called and direction it was going (example Marylebone to Aylesbury or Aylesbury to Marylebone).

Unfortunately, to provide the information you have requested would still exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.

To retrieve and compile the information you have requested would require locating, retrieving and extracting data from approximately 180 logbooks that each contain 208 pages to fulfil your request.

You may wish to contact Chiltern Railways directly who may be able to more easily provide the information you have requested about their services. Their contact details can be found at the following link: https://www.chilternrailways.co.uk/contact-us

If you want to refine your request or make a Freedom of Information Act request in future, please bear in mind that the Freedom of Information Act allows you to request recorded information held by us. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for. You might also consider limiting your request to a particular period of time, geographical area or specific departments of the organisation.

Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.

Please note that we will not be taking further action until we receive your revised request.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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