FOI request detail

provision of managed print services

Request ID: FOI-0967-1718
Date published: 18 August 2017

You asked

Dear Sir/Madam, Freedom of Information Request I am interested in obtaining information relating to the supply of a Managed Print Service and associated elements to Transport for London. Specifically, if you are able to answer the following questions I would be grateful. 1) Who is currently contracted to supply MultiFunction Devices (MFDs), or similar products such as photocopiers and printers to your organisation? 2) What is the duration of that contract and when does it end? 3) What is the total value of that contract over the term? Please include hardware, management and service charges. 4) How many related hardware devices are currently deployed across your organisation? 5) What, if any, software solution is utilised in conjunction with the hardware? 6) Under what route to market (CCS, OJEU etc) is that contract purchased? 7) Is a third-party Systems Integrator a part of the management of that contract, and if applicable, who is that? 8) Does your organisation utilise an Enterprise Content Management application for managing documents and workflow? Please supply details if applicable. 9) Does your organisation have an on-site reprographics function? Is this outsourced? If so please provide details of contract length, supplier and total value? Many thanks for your help,

We answered

Our ref: FOI-0967-1718/GH


Thank you for your request received by Transport for London (TfL) on 21 July 2017 asking for information about Managed print Services.


Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.


Please see attached the answers to the questions you have raised.


If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.


If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.


Yours sincerely


Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London


Back to top

Want to make a request?

We'll email you the response within 20 working days.

We'll publish the response online without disclosing any personal information.