Our ref: FOI-0937-1718/GH
Thank you for your request received by Transport for London (TfL) on 19 July 2017 asking for information about the interchange at Richmond.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.
how many use the pink validator and charged the through fare,
When a pink reader is used mid-journey the fare may be adjusted to reflect the route taken but the origin and destination will not be changed. Between 25 June and 22 July 2017, inclusive, there were 15,326 pay as you go journeys made where the pink reader at Richmond was used mid-journey.
how many use the same station interchange but are assumed to be making a through journey,
A single through journey is assumed if the interchange time is within 10 mins. For the same period there were 2,571 customers using the step free interchange to make a single through journey
how many using this route are charged two separate fares
There were 14,8285 customers using the step free interchange but took more than 10 minutes and did not make a single through journey
how many exit and re-enter using the barriers and how they are charged.
There were 29,856 customers making all other gate exits and re-entries in the same period.
If this is not the information you are looking for please do not hesitate to contact me.
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FOI Case Officer
FOI Case Management Team
Transport for London